True North recently helped the Metropolitan Sewerage District of Buncombe County (MSDBC), North Carolina, to move to a server based application and positively change their day-to-day operations.
“Due to the shifts towards collaboration, transparency of operations and data quality, MSD’s productivity in key areas has definitely improved,” said Kathryn Brewer, GISP. “Previously silo-oriented employees are coming together to discuss how data should flow between them and willingly changing processes to accommodate this new approach.”
The application also provides real-time updates to aid in collaborative workflows.
“An amazing result to experience was the monitoring of a large wet weather event through our system using the real-time Flow Monitor graphs on the MSD Flex Viewer. The inundation could be watched by everyone using the Viewer as a spike moving through each of the monitors on its way to the Wastewater Reclamation Facility. Besides the ability to watch this information in real-time in a geospatial visual format, the resulting discussions were unique in that many more eyes and therefore perspectives were brought to the table to discuss issues and opportunities based on the event than ever were captured before.”
Update – December 2011
2011 SAG Award Winner – Metropolitan Sewerage District of Buncombe County, North Carolina